Operational Strategy

The operations strategy must be aligned with the company's business strategy and enable the company to achieve its long-term plan. 

The role of operations strategy is to provide a plan for the operations function so that it can make the best use of its resources

The operations function of a business is the key to successful performance because it produces what the business sells. In many companies, operations consume a large part of the company resources and generate most of the revenue.

The strategic importance of operations means that an evaluation of operations strategy is critical. The operations strategy must support the overall company goals, supply operational targets that are realistic and propose a plan that the company can implement to achieve the goals and reach the targets.

As the company carries out the plan, it must continually evaluate the operations strategy in terms of performance. If operations doesn't meet its performance goals, the strategy has to be updated with corrective action to put it back on track.

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Process Improvement


Process Improvement is the proactive task of identifying, analyzing and improving upon existing business processes within an organization for optimization and to meet new quotas or standards of quality.




a cultural assessment is used to understand deeply rooted norms and values, drivers of behavior, and existing characteristics. Conducting this assessment includes reviewing the various components of culture, including environment, traditions, social relations, incentives, and values.

Operational Excellence



Operational Excellence is the execution of the business strategy more consistently and reliably than the competition. Operational Excellence is evidenced by results.

Risk Management Consulting



Risk management is the identification, evaluation, and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events or to maximize the realization of opportunities.

How to Create a Culture of Engagement that Drives Operational Excellence

The common term for this in industry is creating a culture of engagement. All cultures, both industrial and social, consist of shared values and beliefs, supported by appropriate behavior and rituals.

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Oneighty.io with our clients to build data driven sales, marketing and operational strategies that create instant rapport, enhance richer engagement and processes with measurable results. We start internally as people drive results, & your people will always develop the most powerful voice to the external market today.

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