The operations strategy must be aligned with the company's business strategy and enable the company to achieve its long-term plan.
The role of operations strategy is to provide a plan for the operations function so that it can make the best use of its resources
The operations function of a business is the key to successful performance because it produces what the business sells. In many companies, operations consume a large part of the company resources and generate most of the revenue.
The strategic importance of operations means that an evaluation of operations strategy is critical. The operations strategy must support the overall company goals, supply operational targets that are realistic and propose a plan that the company can implement to achieve the goals and reach the targets.
As the company carries out the plan, it must continually evaluate the operations strategy in terms of performance. If operations doesn't meet its performance goals, the strategy has to be updated with corrective action to put it back on track.
How to Create a Culture of Engagement that Drives Operational Excellence
The common term for this in industry is creating a culture of engagement. All cultures, both industrial and social, consist of shared values and beliefs, supported by appropriate behavior and rituals.